歡迎來到技術支援中心 

Welcome to the Support Center

為了將支援服務流程化並提供更好的服務品質, 我們採行了一套支援案件的系統.
In order to streamline support requests and better serve you, we utilize a support ticket system.

每一個支援案件都附帶一個唯一識別碼, 用來追蹤整個案件的線上進度與回應狀態.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

並提供每個您的案件有完整的歷史紀錄與資料以供查照.
For your reference we provide complete archives and history of all your support requests.

只要有一個有效的 email 就可以使用了.
A valid email address is required to submit a ticket.